Changing your password is simple, it can be done from your mobile app or from the web app.
Change Password from Mobile App:
Note: Please sync all data by swiping downwards on the screen before changing your password.
1. While in the app home screen, tap on the three bars in the top left
2. Then click on the gear icon in the top left of the screen
3. Click on Change Password
4. Fill in the fields and then click on Change Password
5. You will be logged out of the app and asked to login with the new password
Change Password from Web App:
1. Open a web browser like Chrome and navigate to https://s1.novade.net/
2. Login with your existing username and password
3. On any screen of the app, click on the My Account icon in the top right of the screen and then select My Account from the dropdown list
4. On the My Account page, click on Change Password in the top blue menu bar
5. On the following screen, fill in the password fields and click on Change Password
6. You will be logged out of the app and asked to login again with the changed password.