In the Maintenance, after selecting the site, you will be able to add a comment to a request of repair job and make it visible to its creator.
1. On the left panel, select Requests. Select the status then the request for which you want to add a comment.
2. To add a comment click on the "+" icon and choose add Comment.
3. Type in your comment in the text box. Tick "Let reporter know" to allow the creator to see your comment then click on Save.
4. Once saved, you can click on the Comment tab to see your remarks with the Date, Time and the Name of who have made the comment.